Terms & Conditions
By using the PB Nutritions website (pbnutritions.com) or placing an order with us, you agree to the following terms.
1. About PB Nutritions
PB Nutritions is a Nepal-based brand selling premium Shilajit, Ashwagandha and natural supplement products. Orders are confirmed and processed via WhatsApp at +977 9743427836.
2. Product information
We make every effort to display product information, ingredients, weights and pricing accurately. Colours and packaging shown on screen may vary slightly from the physical product. We reserve the right to update product details and pricing at any time without notice.
3. Health disclaimer
Our products are dietary supplements and are not intended to diagnose, treat, cure or prevent any disease. Statements about benefits are based on traditional use and general supplement research. If you are pregnant, breastfeeding, taking prescription medication, or have an existing medical condition, consult a qualified healthcare professional before using our products.
4. Orders & payment
- All orders are subject to product availability and order confirmation.
- We reserve the right to refuse or cancel any order, for example in case of suspected fraud, incorrect pricing, or stock issues. Where an order is cancelled by us, you will be refunded in full.
- Cash on Delivery is the primary payment method. Online payment options will be added in future and governed by their respective providers (eSewa, Khalti).
5. Delivery
Delivery is governed by our Shipping & Delivery policy. Estimated times are best-effort and not guaranteed; weather, road conditions, public holidays or courier delays may extend delivery windows in remote districts.
6. Returns & refunds
See our Returns & Refunds policy. Because supplements are consumable food products, opened items cannot be returned for hygiene reasons.
7. Intellectual property
All content on this website — including the PB Nutritions name, logo, product photos, copy, page designs and code — is owned by PB Nutritions or its licensors. You may not copy, reproduce, distribute or modify any of this content without prior written permission.
8. User conduct
You agree not to abuse, threaten or harass our staff or couriers, place fake orders, attempt to interfere with the website, or use the WhatsApp / email channels for spam or unsolicited promotion.
9. Limitation of liability
To the fullest extent permitted by law, PB Nutritions is not liable for indirect, incidental or consequential damages arising from the use of our products or website. Our total liability for any claim is limited to the amount you paid for the relevant order.
10. Governing law
These terms are governed by the laws of Nepal. Any disputes shall be subject to the jurisdiction of the courts of Kathmandu, Nepal.
11. Changes to these terms
We may update these terms from time to time. The latest version is always the one published on this page, with the "Last updated" date above. Continued use of the website after changes constitutes your acceptance of the new terms.
12. Contact
For any questions about these terms, contact us at pbnutritions@gmail.com or on WhatsApp.